CVS at 8626 Lakeview Parkway, Rowlett

Reviews

• Kari Blakney

  Sep 01, 2018
  ★ ☆ ☆ ☆ ☆
  Received a text message stating that my prescription is ready for pickup; go to pick it up and the pharmacist states that I don't have a prescription period. Note: this is not the first time this has happened. Then she goes on and tells me that I go to varies CVS pharmacies and maybe my prescription is at another location. I explained to her that I just moved to the area and showed her the text message that they sent me telling me that my Rx is ready. She asked to see my phone and said "Well it said we tried to reach you regarding an issue, but issue has been resolved." So I said, "If the issue has been resolved, then my prescription should be ready. And I never received a phone call stating there was a problem." Point is: never got my prescription. This pharmacy is awful and the people working in it are rude and incompetent. I will be taking my business elsewhere.

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